Do you really collaborate with your customers? Part 2
Advicelet benefit: Smart customer collaboration can really make the difference between good and great customer relationships.
Most businesses (small or otherwise) claim they collaborate successfully with their customers on a regular basis – but do you really? Collaboration doesn’t mean being prepared to drive 400 miles to a meeting at short notice, it means being smart in the way you interact with customers on a daily basis. Small business growth depends on keeping costs low and creating great relationships – so what better way to do this than using technology.
We are continuing from where we left off on Wednesday with Aaron McCormack in the second part of this two part interview, Aaron talks through the practicalities of using technology to collaborate more effectively with your customers…
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What actions will you take today?