How to choose a CRM system
Advicelet benefits: Increase in revenue, customer loyalty, small business growth
Now we looked at some of the benefits of implementing a CRM system last Monday and we’re pleased to say that George Bliss, is back with us today to talk some of the criteria you should be looking at when selecting a CRM system from new.
At first glance, it can be a bit overwhelming about the host of options that are available, especially when you are relatively new to the game. There are services ranging from totally free to hugely expensive… simple to complex… but the good news is that there is of course something for everyone – if you know where to llook.
And so in part 2 of our foray into CRM for beginners – let’s get straight into the session with George and begin to uncover the wood from the trees…
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Related articles
- Customer Loyalty in a New Economy (socialmediatoday.com)
- Content Management & CRM: Two Great Technologies that Taste Great Together (byronmiller.typepad.com)
- The Right Technology & CRM Customer Relationship (socialmediatoday.com)
- Firms set to mine social computing for CRM (vnunet.com)
What actions will you take today?