Email etiquette – or how to write a business email
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Advicelet benefit: Help your customers and colleagues to have an easier life – you will be perceived in a great light.
Garbage in, garbage out is a useful adage to describe how computers process information. Fortunately humans are a little better than computers and interpolation, and with the advent of email over the last 15 years… boy have we had to be!
There’s huge amounts of interpolation and interpretation going on every day just to enable people to struggle through their inboxes of badly worded and sent emails.
Earlier in the course we took a look at a system to help you manage, store and retrieve email. Today we take a look at something which might feel like a kindergarten subject… email etiquette… however if you think about it, is anyone actually taught best practice when it comes to how to how to write a business email?
There is definitely a technique and a knack which is not the same as writing formal letters. The chances are you are sending at least 10 emails a day… and possibly ten times that – so let’s look at some practical advice on how to improve each of them.
Don’t dismiss today – there’s some interesting ideas in the video which will make you stop and think. We start with a statistic….
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What actions will you take today?